Current as of 17 May 2026

Terms

By accessing our website, you are agreeing to be bound by these terms of service and agree that you are responsible for compliance with any applicable local laws.

1. Introduction

Welcome to Rive. By accessing or using our AI-powered travel planning service, you agree to these Terms.

If you do not agree with these Terms, please do not use the service.

2. About Rive

Rive provides AI-generated travel recommendations and planning assistance, including:

  • Trip ideas and itineraries.
  • Destination and activity recommendations.
  • Travel suggestions and guidance.
  • Email delivery of personalised trip plans.

Rive does not guarantee the accuracy, completeness, or availability of information shown on the service or recommended by third parties.

3. Eligibility

By using Rive, you confirm that:

  • You are at least 18 years old or have consent from a parent or guardian.
  • You have the legal capacity to enter into these Terms.
  • All information you provide is accurate and truthful.

4. Use of the Service

You agree to:

  • Provide accurate and complete information.
  • Use the service for lawful and personal, non-commercial purposes only.
  • Not misuse, disrupt, reverse engineer, or interfere with the platform or its security.
  • Not attempt to gain unauthorised access to any part of the service.
  • Not use the platform to distribute harmful, fraudulent, or illegal content.

We reserve the right to suspend or terminate access for any violation of these Terms.

5. AI-Generated Content Disclaimer

Rive uses artificial intelligence to generate travel recommendations and related content.

AI-generated suggestions may be incomplete, inaccurate, outdated, or inappropriate.

  • Travel prices, availability, eligibility requirements, and rules may change without notice.
  • You are responsible for verifying all travel details before making bookings or decisions.
  • You should not rely solely on AI-generated information for safety, legal, medical, or financial advice.

Rive is not liable for decisions, bookings, or actions taken based on AI-generated recommendations.

6. User Information & Privacy

To provide the service, we may collect:

  • Your name.
  • Your email address.
  • Travel preferences and trip details.
  • Your communications with Rive.

We process this information in accordance with our Privacy Policy.

By submitting information, you confirm that it is accurate and that you have the right to provide it.

7. Email Communication

By providing your email address, you agree to receive:

  • Personalised itineraries.
  • Trip-related updates.
  • Service notifications and support communications.

We may also send occasional product updates or travel-related content where permitted by law.

8. Third-Party Services

Rive may recommend or link to third-party services such as:

  • Hotels.
  • Flights.
  • Transport providers.
  • Activity booking platforms.

We are not responsible for:

  • Prices, availability, or terms set by third parties.
  • Bookings, cancellations, refunds, or disputes.
  • Quality, accuracy, or safety of third-party services.

You contract directly with third-party providers and are governed by their own terms and policies.

9. Intellectual Property

All content, branding, logo, design, software, and systems used on Rive are owned by or licensed to us.

You may not copy, reproduce, distribute, or modify any part of Rive without permission.

10. Feedback and Submissions

If you provide feedback or suggestions to Rive, you agree that we may:

  • Use your feedback to improve the service.
  • Modify, develop, or commercialise related features.
  • Do so without compensation to you.

11. Service Availability

We may update, modify, suspend, or discontinue any part of the service at any time without prior notice.

We do not guarantee uninterrupted, error-free, or secure access to the service.

12. Termination

We reserve the right to suspend or terminate your access to Rive if you violate these Terms or misuse the service.

13. Changes to These Terms

We may update these Terms periodically. If we make material changes, we will take reasonable steps to notify you.

Continued use of the service after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

15. Contact Us

For questions or concerns about these Terms, contact us at:

  • Email: support@rive.app
  • Company: Rive